Shipping policy

The Team at Sulli The Label aims to swiftly process and dispatch orders placed before 1 p.m. AEDT, provided the item is in stock, on the same business day.

Rates:

Standard: $10

Express: $15

Free express domestic Shipping on orders over $150

For orders within Australia, we entrust Australia Post for delivery.

Standard shipping:  4-7 business days

Express shipping: 1-3 business days

For International Orders, We offer Express Shipping only on all International orders via Australia Post.
Express shipping 3-10 business days

Once an order is placed we are unable to make changes. If you need to update address, please contact the courier directly.

If you'd like to initiate a return, kindly send an email to info@sullithelabel.com, including your order number and the names of the items you intend to return. Once we receive your return, we will promptly process either a store credit or a refund. For a secure and reliable return experience, we highly recommend using trackable mail to send your parcel back to us. Please be aware that we cannot assume responsibility for returns that might be lost in transit.